Frequently Asked Questions
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How do I use BOOST'D Black Seed Oil?
You can drink black seed oil and apply it directly to your skin.
We suggest to drink just a teaspon of black seed oil every day ideally, every morning on an empty stomach and then, gradually work your way up to 2 teaspoons every day.
The second teaspoon should be consumed in the evening.
Are BOOST'D Nutrition's Products High in Quality?
Absolutely.
We ensure that every product we sell is up to our own high standards before we make them available to sell on our website. We have pride in each one of our products which is why we only sell products that we personally use and would recommend to our loved ones.
We are dedicated to providing the highest quality products to our customers as we literally go to the four corners of the earth to source our ingredients.
Do you offer free shipping?
Nothing! Shipping is free for all of our products!
How do I know my card details are safe when making a purchase from BOOST'D Nutrition?
Don't Worry!
Our website is secured by SSL which is the industry-standard security protocol.
SSL uses very advanced encryption that blocks others from accessing any of your personal details, including your card details.
You can rest assured that your details are safe every time you place an order with us. For further information about how BOOST'D Nutrition uses your personal details please refer to our Privacy Policy.
Will BOOST'D Nutrition deliver my order?
Of course.
We advise that you do not use delivery addresses for buildings that may be closed or may close in the near future (such as schools).
Can I return any products that I am unhappy with?
Firstly, we are very confident that you’ll love our products. However, if you are unhappy with any of the products that you have received you'll be able to send the product back to us for a refund as long as the product is unopened and in the same condition that you received it.
BOOST'D Nutrition will not be liable for the return of any products.
What is the status of my order?
Check your emails!
You are able to track your order via the tracking number that is provided to you via email.
How can I track my order?
Whenever you place an order with us you will be sent a tracking link within your dispatch confirmation email. You can use this tracking link to easily view the status of your order.
For all other queries regarding your order, you can simply contact our customer service team.
Can I reduce contact with the delivery driver?
Our delivery partner companies have all advised their drivers to significantly reduce contact with the customers. ID checks are performed at approximately 2 meters away from the customer. You can also suggest that the delivery driver leaves your delivery in a safe place of your choice.
Who will be liable for my return?
BOOST'D Nutrition will not be responsible for any costs associated with sending your item(s) back to us.
What should I do if my order is incorrect or damaged?
In the unlikely event that your order gets damaged on it's way to you, or, if you have received the incorrect product(s), please call us on 0333 188 5737
We will be happy to ensure that you are re-sent the correct products without delay. Alternatively, you can send an email to hello@boostdnutrition.com
We aim to respond to respond to every single email within 1 day.
How to I cancel or edit my order after I have payed for it?
If you would like to change your order after you have payed for it you will need to contact our customer service team as soon as possible. If you contact us after your order has left our warehouse, we will not be able to change your order meaning that you'll have to wait for it to get to you so that you can then send it back.